The problem of accessing this user forum persists and I believe Autel isn't doing anything to fix the issue. Maybe Autel is hoping it might go away or at least discouraging access and reducing the number of folks venting about product problems on a public forum . It might be working though, because the number of contributing members on this forum has dropped off quite a bit since it has become a PITA to access the forum directly without jumping through hoops . Seems like something intentionally done to make it appear to be gone, I never used to have issues accessing this forum by direct link with FireFox . Using Internet Explorer for a browser in my opinion presents a much higher risk for contracting Malware on my PC.